In today’s increasingly competitive logistics industry, speed and efficiency have become key indicators of service quality. Recently, Sandin Service, a well-known domestic logistics company, has once again set a new record in the industry by virtue of its service concept of ‘speeding up the horse, expediting 500 miles’, which has won wide acclaim in the market.
Background
Since its establishment, Shanding Service has been committed to providing efficient and safe logistics solutions. In the face of customers’ high demand for logistics timeliness, the company has been exploring and innovating to optimise the transport network and improve service quality. The launch of the ‘500 Mile Expedited’ service is based on deep insight into market demand and confidence in our own capabilities.
Case Review
At the beginning of this year, a high-tech enterprise located in Beijing needed to transport a batch of key equipment from Beijing to Shanghai over a distance of about 1,200 kilometres due to an urgent project requirement, which was extremely urgent. In the face of this challenge, SANTIN Services responded quickly and launched the ‘500 Mile Emergency’ contingency plan.
Rapid response: Upon receiving the order, Shanding Service immediately set up a special team and formulated a detailed transport plan to ensure that each link was seamlessly connected.
Direct Delivery by Special Vehicle: Unlike the transit mode of conventional logistics, Shanding Service adopts the direct delivery by special vehicle to reduce the stopover time and ensure the safe and fast arrival of the goods.
Real-time tracking: Using the advanced GPS positioning system, customers can view the location of the goods in real time, making the transport process transparent and enhancing the sense of trust.
Teamwork: from dispatching, loading and unloading to drivers, all staff work overtime to ensure that the transport task is completed on time. Especially the driver masters, who worked tirelessly and drove continuously, demonstrated a high degree of professionalism and sense of responsibility.
Achievements
After unremitting efforts, the transport task which was originally expected to take more than two days was successfully completed by Shanding Service in only one and a half days, half a day earlier than expected by the client. This not only bought valuable time for the customer’s project, but also further consolidated the leading position of Shanding Service in the industry.
Customer Feedback
‘Shanding Service’s ‘500 Mile Expedited’ really lives up to its name, and they have proved what real high efficiency is with practical actions. This cooperation has given us a deep impression of Shanding’s professionalism and dedication, and we will continue to choose Shanding as our logistics partner in the future.’ — Head of a high-tech enterprise in Beijing
Conclusion
‘A fast horse is quicker than a whip, and 500 miles are more urgent’, SANTIN service interprets the modern meaning of this ancient saying with practical actions. While pursuing speed, we pay more attention to service quality and details, which is the key for Shanding Service to stand out in the fierce market competition. In the future, Shanding Service will continue to uphold the service tenet of ‘faster, more accurate, more stable’ to provide customers with more logistics experiences beyond expectations.
